24/7 Help Desk
Caddis is your one-stop-shop for all of your IT support needs. Properly functioning information technology is essential to the success of every business. When your IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.
Our knowledgeable and proficient technicians know that you need your IT up and running properly if you want to meet your expectations. That’s why we offer our comprehensive help desk service. If your IT is on the fritz, call one of our certified technicians 24 hours a day, seven days a week, 365 days a year, and we will help your staff resolve their most annoying IT issues.
Service Includes
24/7/365 Support: Get immediate support from certified, friendly and knowledgeable technicians.
Remote access and support: State-of-the-art remote monitoring and maintenance tools.
HIPAA and SSAE16 SOC2 compliant: Support for businesses with regulatory needs.
Indexed logs for critical IT services: Industry-level documentation.
Multi-Platform support: Support for Microsoft, Apple, and Linux.
Service Benefits
Support services whenever you need them.
Access to skilled and dedicated technicians ready to help resolve whatever issue is affecting you.
State-of-the-art tools to help identify and resolve the issue as quickly as possible, minimizing downtime.
Assists in easing workload for your in-house resources, permitting them to focus on business-boosting endeavors.